This is official e- commerce site of FOCALLURE Bangladesh Ltd. Besides outlets and F- Commerce you can purchase wide range of products from here. Unlike other platforms you may avail here offers and discounts in regular basis.
You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address, select a delivery time – and thsts it, you are done. Our representative will call and arrange to deliver your order right to your home or office.
Focallure Bangladesh brings 100% genuine high end & products which are directly sourced from the brands & authorized distributors. Besides these we have authorized certificates of many vendors and reputed cosmetics brands.
If you’ve accidentally placed an order or made a mistake while ordering, please give us a call at 09606102102 or send us email within shortest possible time [not later than 6 hours] and one of our team members will try to assist you.
There are currently no outlets of Focallure Bangladesh apart from Dhaka. However due to public demand, we are working on establishing outlets over Chittagong and otherwhere in near future. Although, we deliver products anywhere in Bangladesh through our courier channel.
We serve all district of 7 division of the country. Inside Dhaka we have a very good network in following areas Azimpur, Badda, Banani, Banasree, Baridhara, Bashundhara RA, Cantonment, DOHS Banani, DOHS Baridhara, DOHS Mohakhali, Dhaka University, Dhanmondi, Eskaton, Farmgate, Gulshan, Kakrail, Kalabagan, Khilgaon, Mirpur, Mohakhali, Moghbazaar, Mohammadpur, Motijheel, Niketon, Nikunja, Pallabi, Paltan, Ramna, Rampura, Tejgaon, Uttara, DOHS Mirpur, Adabor, Shaymoli, Paikpara, Malibag, Gabtoli, Kallyanpur, Agargaon, Wari, Pink City, Uttar Khan, Dakshin Khan. For the rest of the Dhaka city, we are also delivering within 24 to 48 hours. Certain parts of Old town and Dhaka Suburbs take a bit longer time than usual.
Yes! Sure you can. Please give us a call on 09606102102 or Email us right away so that we can stop processing your order before it is dispatched out.If your order has already been dispatched out you may need to wait for it to arrive and then either you can request the courier guy or let us know we will advise what to do. If the item got delivered please get in touch so that we can process it as a return, if the item is delivered then you will have to bear the return shipping charge.
You can pay for your order using bKash, DBBL NEXUS, Online Bank transfer (The City Bank Limited, Dutch-Bangla Bank Ltd), Cash or Delivery, Condition Delivery, Credit Cards, Debit Cards.
We currently accept the following cards for all banks of Bangladesh:
For ease of receiving payment we prefer to send you by Mobile Payment (Bkash/Rocket/Nagad). For any other method you can discuss with Customer Service Department. Usually it may take 3 working days after having approval from Accounts department.
Yes. You can pick up your order from our Focallure Bangladesh Corporate Office, we accept cash (Taka) /card/ Mobile payment on pick up but you will need to contact us prior to the pick-up schedule to avoid any delay. You can always reach us over phone.
For orders that we deliver across the Dhaka city and nationwide we use Bubble wrap for proper safety so that all the items got delivered properly.
Your order is transported safely in one of our courier partner so that it arrives in the best condition possible to your door. Package may differ due to the product types and size.
We deliver across the Dhaka City with our logistics partners (3rd Party) and nationwide by SA Poribahan or Sundorban Courier or other preferred couriers courier service.Deliveries work differently depending on where you want the item to be delivered.
We hold our own inventory in Central Warehouse and Outlets, so we rarely run out of stock. During Offers/festival this may happen. However, we will try our best to source what you need. If we cannot find it, we will SMS/call you and let you know what substitutes are available.
We try to provide the best deals to our customers and many of our products are already discounted when launched in all platforms. Discounts are usually limited with inventory and time frame. Most of the time we follow first come firs serve policy due to heavy customer order flow.
You are most welcome. We will also feel encouraged to show how much we do care for our product storage. Please send an email before visiting so that we can assign an executive to serve you with appointments.
Yes. You can purchase any product/offer to gift someone. All you need to do is order online, make the transaction, provide address where you want the gift to be delivered. For more details you can get assistance from our Customer Service Department.